Our Advantages

Client Care

• Staff available 24/7/365; we do not use voicemail
• Assessments and client visits by home care experts; evening and weekend availability if needed
• Individualized care plans
• No deposit required
• No additional fees for weekend or overnight service
• No upcharge for higher level of acuity care
• No minimum service days required
• Log Book in client homes for care notes and medication logs
• Immediate rescheduling as needed
• On-going supervision and intervention by Branch Director or Care Manager
• Communication access with care team about client status
• Access to additional resources and referral information
• Specialty programs to meet individual client needs
• After hours On-Call Staff 24/7/365.

J&M Homecare Home Care Aide Requirements

• All Home Care Aides are our employees, registered as Home Care Aides, and in compliance with state laws
• We manage payroll, overtime, taxes, and workers’ compensation
• Extensive screening and hiring process
• No deposit required
• Home Care Aides are bonded, screened, insured, TB tested, and drug tested
• Recruitment of CNAs, HHAs, LVNs, and RNs
• We can provide assistance in private homes, facilities, care homes, and hospitals
• Special dementia care and hospice trained caregivers
• Immediate rescheduling as needed
• On-going supervision and intervention by Branch Director or Care Manager
• All Home Care Aides complete yearly training requirements
• Large pool of Home Care Aides available to care for new and existing cases

J&M Homecare Administrative Staff

• The Care Management team includes Care Managers with extensive healthcare experience
• Leadership roles in senior advocacy and community groups
• Trained on-call staff available evenings and weekends
• Teepa Snow Dementia Care Training offered to caregivers
• Yearly training requirements completed
• A large pool of Home Care Aides and administrative staff in the Bay Area

Long-Term Care Insurance

• Weekly billing and submission of care notes to insurance companies
• A specialist on staff for policy consultation, claim set-up & correspondence
• Established relationships with over 20 long-term insurance companies
• Contracted providers with the Veterans Administration and other government, state & local agencies

Hospice Assistance

• Established relationships with major hospice organizations
• Highly skilled caregiving staff with hospice and complex care experience
• Day-to-day or weekly scheduling for care recipients and families

Hospital and Facility Discharges

• Assessments conducted at facilities up to the day of discharge
• Coordination with case managers, social workers, physicians, and other healthcare professionals for smooth transitions