• Stockton, San Rafael, San Ramon
  • Our Team

    Our Story

    Frank & Kelly Miller and Eric Jensen have been business partners since 2001 and started their journey in homecare by representing the Visiting Angels Franchise brand. During that time, they earned the distinction of being Visiting Angels Everest Award winners since the award inception in 2009. The Everest Award was given to the top 1% of franchisees in the nation, out of almost 700 offices.

    Since their inception, they have been able to serve tens of thousands of clients and operate in the Greater Bay Area and Central Valley Regions.

      • Memory Care

        Memory Care

        Your loved one can receive the support and assistance they need in the comfort and familiarity of their own home, thanks to J&M Homecare Services’ in-home memory care assistance.

      • Rise and Shine

        Rise and Shine

        Rise and Shine focuses on helping seniors, new moms, disabled adults and people recovering from an injury or chronic illness get out of bed and start their day right.

      • Caregiver on the Go

        Caregiver on the Go

        With our Caregiver on the Go program, a qualified home care aide can get you where you need to go without any hassle or stress.

      • Home-to-Home Concierge

        Home-to-Home Concierge

        Our Home-to-Home Concierge Service includes a wide range of services to make the transition from home to assisted living as smooth and stress-free as possible.

      • Hospital-to-Home Transitional Care

        Hospital-to-Home Transitional Care

        With our Hospital-to-Home Transitional Care program, you or a loved one don’t have to worry about running into an issues that would cause readmission.

    Frank Miller, President & CEO

    Frank has been an entrepreneurial business owner in the fields of Financial Planning, Management Consulting, and Sports Representation for nearly 40 years. He has a degree and background in business and financial planning and his motivation for getting into homecare came from his own challenges as a young man of trying to assist both of his parents and three of his siblings with their medical care needs and decisions all before their untimely passing. He knows firsthand the struggles of trying to assist loved ones while working and caring for his own family. Through these experiences, he has made it his life’s mission to try to help others in similar situations by providing hope, care, and assistance in their time of need.

    Eric Jensen, CFO & COO

    Eric is a seasoned executive with a master’s degree in international marketing and 40 years of progressive experience. He has worked domestically and internationally for large firms and has an extensive entrepreneurial background. His driving motivation and ongoing message for J&M Homecare Services is “making a positive difference in the lives of those we serve”. This comes from his own life experience via the challenges he has met while dealing first-hand with ailing parents who lived out of state while raising his own family. One of the greatest joys he has is knowing that his efforts have made a difference for so many clients over the years and that the company he and his partners founded will carry that mission forward for years to come.

    Kelly Miller, Executive VP

    Kelly is an experienced executive with a marketing and psychology background. She started her career in behavioral health, working at several inpatient and outpatient treatment facilities, and was also a corporate management and customer service trainer. Married to Frank, she too is part of the sandwich generation and has had personal experience assisting with the care of family members who were ill and had dementia and who lived in other parts of the state, all while raising her own family. Her life’s mission is Service to Others and to treat those that we serve with the same dignity and respect that we would our own family. Being able to make a difference in the lives of so many, with the help of their amazing team throughout the years, has been the accomplishment she is most proud of in her professional career.

    Paula Marks, Director of Corporate Care Management and Strategic Partnerships

    Constance Chong, East Bay Regional Director

    Constance Cheong  has a Bachelor of Science degree in Sociology/Long Term Care Administration from Indiana State University.  She has spent her career in the care of the elderly spanning from being a Health Facility Administrator, to managing PACE programs, Long Term Care Pharmacy contracting, and Independent and Assisted Living Management. She found her “home” in homecare which allows clients to live in the comfort of their home during the aging process.  Constance takes her knowledge from both the profit and non- profit sectors and integrates them into providing individualized plans for clients and their families.  She leads her staff in coordinating services and working alongside other sectors in the industry to produce optimal outcomes for each person we care for.

    Robyn Diamond, North Bay Regional Director

    Robyn Diamond moved back to the Bay Area from Arizona where she worked in Clinical Research conducting drug trials in CNS and Internal Medicine for more than 10 years. She is a Certified Clinical Research Professional and is continuing her education by working on her bachelor’s degree in public health and nursing from CSU Sacramento. Having worked in non-profit and the private sector, she brings a wealth of knowledge in medical, mental, and behavioral health and enjoys working with people to help determine their needs and provide quality care and access to services in the process. Robyn has been with J&M Homecare for almost 4 years as the North Bay Regional Director.

    Sophia Safi, Central Valley Operations Manager

    Sophia Safi is an experienced and dedicated healthcare professional who has been with J&M Home Care for almost a decade. During her time with the company, she has held various positions and worked in different branches, including the East Bay and Central Valley offices. Sophia’s strong work ethic and commitment to excellence have enabled her to thrive in her roles at J&M Home Care over the years, and she is currently serving as the Operations Manager at the Stockton location. Sophia’s has been trained as a medical assistant and has also worked as an Office Manager at a Med Spa, where she gained valuable experience in patient care and customer service. Sophia has a warm and compassionate nature, and she takes great pride in building strong relationships with her clients and their families.

    Rangsey Choum, Central Valley Branch Manager

    Rangsey Choum has a degree in Applied Human Services related in health, nutrition, & recreation with  a minor in Chemistry. She hopes to continue working on pursuing a career goal in Nursing. Rangsey is very passionate, committed, and caring and has been in the Health Care industry for approximately eight years where she has also  worked for a care facility  She moved to Stockton to work for a Non-Profit Organization & spent almost six years working with at risk youth in a Residential Treatment Program. Rangsey brings a wealth of knowledge & experience from Hospitality, Administrative, Sales, Management, Health, Behavioral and Mental Health. She has been a Care Manager for us and is currently the Central Valley Branch Office Manager.

    Our Administrative Office Team

    Our Administrative Office Care Team is comprised of talented and compassionate people who take great pride in providing premium care to seniors and their families. From our Home Care Aides, Care Managers, Client Service Managers and other members of the Admin Team, we are extremely committed to providing the best care experience possible for our clientele.

    Our team of screened, bonded, insured, and experienced home care aides is available to provide our clients with part-time, full-time, or 24-hour care as is determined to be appropriate. In addition, all of our Home Care Aides are registered with the State of California and are in compliance with current state law. Additionally, our On-Call Care Team is available 24 hours a day, seven days a week to handle emergency situations, last-minute needs, and special arrangements.

    Home Care Aides

    When their franchise agreement expired, they decided to depart from the Visiting Angels system and return to their original corporate name of J&M (Jensen & Miller) Homecare Services. This strategic move has enabled them to serve clients and care continuum partners more effectively, create freedom to work with a larger network of care providers and healthcare advocacy organizations, enhance their ability to seek out a greater network of payor sources, enable the integration of additional care services and provide the ability to expand their geographic service area to additional communities in order to serve those in need.