About CalAIM & How It Enhances Professional Health Care Services Provided in the Home for Families in the North Bay, East Bay, and Central Valley Areas of CA

CalAIM (California Advancing and Innovating Medi-Cal) is a multi-year initiative led by the California Department of Health Care Services (DHCS) that is transforming and strengthening the Medi-Cal program—California’s version of Medicaid. The goal of CalAIM is to improve access to quality care by focusing on whole-person, coordinated health services that extend beyond traditional medical treatment.

Launched in January 2022, CalAIM was designed to make Medi-Cal more person-centered, equitable, and responsive, particularly for individuals and families with complex medical, behavioral, and social needs. This approach allows eligible members to receive meaningful support services directly in the home and community.

CalAIM:

• Expands services beyond traditional healthcare (e.g., housing supports, meal delivery, home modifications)
• Integrates physical health, behavioral health, and social services

As part of this innovative program, we offer coordinated, person-centered services designed to support Medi-Cal members with complex health and social needs. J&M Homecare specializes in helping individuals age in place by providing coordinated care to improve health outcomes and reduce avoidable hospitalizations

J&M Homecare services vulnerable populations, including:

• Seniors and people with disabilities
• High utilizers of the healthcare system
• Individuals at risk of institutionalization or Long-Term Care
• Caregivers in need of Respite
• Individuals in need of home care services

Enhanced Care Management

Enhanced Care Management (ECM) is one of the Medi-Cal featured programs J&M Homecare can now offer for free.

Enhanced Care Management (ECM) services aim to address both clinical and non-clinical needs to improve overall health outcomes, reduce unnecessary hospital use, and support long-term well-being.

At J&M Homecare, as a part of ECM, we offer:

Whole-Person, Person-Centered Care

• ECM focuses on the entire person, not just medical issues.
  • Physical health
  • Mental and emotional health
  • Social needs
  • Cultural and spiritual values
• The person helps create and shape their care plan
• Care is tailored to individual goals, preferences, and cultural values.
• Every interaction fosters a sense of being heard, understood, and cared for.

Care Coordination

• Our ECM Care Managers work with the member to help coordinate care with their doctors, specialists, hospitals, and caregivers.
• Our Care Managers work with multidisciplinary team members to ensure members are receiving appropriate medications, therapies, and other care needs.
• Our Care Managers help ensure members are attending appointments, following recommendations, and assisting with transitional care services (e.g., from hospital to home).
• Our Care Managers oversee all parts of a person’s care (medical, behavioral, dental, social, housing, etc.)

Community-Based

• Services are often delivered in homes or in other community settings, not just in clinical settings or hospitals.
• Enhanced Care Management prioritizes building relationships and helps to address barriers to care, such as transportation, housing, food insecurity, or language.

Dedicated Care Team

• Each member is assigned a Lead Care Manager to help build their care plan and navigate additional services.
• J&M Homecare has a robust, dedicated team for Medi-Cal members’ services.

If you’re a Medi-Cal member and need extra support at home or need help managing your care, we’re here to help—at no cost to you.

We’ll work with you, your family, and your care team to make sure you get the right services, at the right time, in the right place.

For more information on our Enhanced Care Management Services, email us today at calaim@jmhomecare.com.